Kok Hao Chong
Kok Hao Chong is a Recruitment Consultant at We Are Caring. He manages the whole hiring journey for transfer and overseas helpers, from the first consultation to the helper's start, and handles work permit renewals. He also answers families' and helpers' calls, with real-time support at every stage.
Recruitment Consultant · EA personnel reg. no. R25157559
About Kok Hao
What Kok Hao does
Kok Hao manages the full hiring journey for transfer and overseas helpers: consultations with families, confirming the candidate, the documents, the work permit application to the Ministry of Manpower (MOM), and the helper's start. He also handles contract renewals from start to finish, and answers the daily calls from families and helpers, with real-time support at every stage.
Before We Are Caring
Kok Hao studied Sport and Wellness Management (Diploma), then started his career as an insurance agent, where he built strong client advisory and compliance skills. He later worked as a Business Manager in digital marketing, helping companies identify market opportunities and drive growth.
What people come to Kok Hao for
Navigating the complex rules of the Ministry of Manpower (MOM) and resolving difficult, high-stress situations. Colleagues and families turn to him because he thinks well on his feet, stays calm under pressure, and finds practical solutions that follow the rules, tailored to each situation.
A moment he is proud of
Supporting a helper through a sensitive and emotional repatriation. Kok Hao accompanied her through the whole process, until her flight left. Along the way, she opened up about her experiences, and thanked him for being by her side to guide and support her through an overwhelming moment.
In his own words
Growing up, I always aspired to work in education because I love teaching, guiding and empowering others. In this line of work, I fulfil that purpose every day: educating both employers and helpers on regulations and expectations, for smooth transitions and lasting, positive working relationships.
Kok Hao's path
- Diploma in Sport and Wellness Management
- Insurance agent: client advice and compliance
- Business Manager in digital marketing
- Joins We Are Caring as a Recruitment Consultant
Hiring with Kok Hao
Kok Hao handles transfers, when a helper already in Singapore changes employer, hiring from overseas, and work permit renewals.
