How to Hire a Domestic Helper in Singapore with We Are Caring
Families in Singapore hire domestic helpers with We Are Caring in two ways. They can search themselves in the We Are Caring Hire Helper app, or let our consultants shortlist candidates with a VIP pass. Either way, a dedicated consultant handles the work permit and paperwork online, and helpers pay no fees.
Which route fits your family?
| Route | Who she is | Processing time once you have chosen her | Page |
|---|---|---|---|
| Transfer helper | Already working in Singapore, changing employer | A week or less | Hiring a transfer helper |
| Helper from overseas | Still in the Philippines, Indonesia or another country | 3 to 4 weeks from the Philippines or Indonesia; 1 to 3 weeks from other countries | Hiring from overseas |
| A helper you found yourself | Anyone you have already chosen | As above, depending on where she is | How it works |
| Your own helper, moving with you | Your current helper, relocating with your family | Depends on the route | Moving with your helper |
What We Are Caring does for you
- A dedicated consultant, from the first call to the end of the contract.
- Candidates you can judge for yourself: every profile checked by our team before it is published (how we check), with presentation videos and references from previous employers, and direct chat and calls in the app, available in English, simplified Chinese and traditional Chinese.
- All the paperwork, done online with electronic signatures: employment contract, safety agreement, work permit, maid insurance and security bond guarantee.
- Support after she starts, with a free replacement if the employment ends within 2 months (extendable to 6 months).
What families say
"I went with them to hire my first helper then I brought my old helper from the Philippines and they were perfect. Always available in case of questions and very clear in their answers." (Emilie Bichet)
"The app is easy to use, it provides enough info for us to decide who we'd like to interview." (Ally Wang)
Before you hire
The Ministry of Manpower (MOM) sets rules for employers of domestic helpers. See the Ministry of Manpower (MOM) requirements for employers · See all costs
FAQ
How long does it take to hire a helper through We Are Caring?
Once you have chosen your helper, processing takes a week or less for a transfer, 3 to 4 weeks for a helper from the Philippines or Indonesia, and 1 to 3 weeks from other countries.
Do I need to visit your office?
No. We Are Caring handles the hiring online, with electronic signatures, and your consultant is available by video call, phone and WhatsApp. You are always welcome to visit us at our office, 61 Killiney Road, Level 2, Singapore 239522, if you prefer to discuss in person.
Can I meet the helper before hiring her?
Yes. You can interview a transfer helper at your home, and a helper abroad by video call.
I found a helper in the We Are Caring Hire Helper app. Do I have to hire through you?
Yes. Helpers listed in our app are hired through We Are Caring; this is part of the terms of every in-app pass (Starter, Premium, VIP).
Which nationalities can I hire?
Most helpers in our app are from the Philippines and Indonesia; we also have Burmese, Indian and Sri Lankan candidates.