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We Are Caring

Reviews of We Are Caring from Families and Helpers

We Are Caring is rated 4.7 out of 5 from 551 Google reviews, counting every review. This page shows a selection of reviews from families and helpers, quoted exactly as they were written. All our Google reviews, including the critical ones, are on our Google Business Profile.

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Showing 47 of 47 selected reviews.

Selected reviews

  • …they proposed an affordable, convenient solution within minutes plus they were able to reassure our new helper in her native language that everything would be ok…
    Nicolette Bohnett · Google
    • transfer
  • …I found a helper from another platform and they are helping me with the paper work. Fion was very helpful and nice…
    Nigel Teo · Google · on Fion Mak, EA personnel reg. no. R22106883
  • …we needed help within a very short notice (1 month) and they made it happen for us at a very reasonable cost with no loan needed for the helpers…
    Jon G · Google · on Sam Syahrul, EA personnel reg. no. R2095330
  • …As a first-time employer of a MDW, they guided me through the process and successfully placed a helper that has integrated well into our home…
    Lionel Kho · Google
    • first-time employer
  • I urgently needed to hire a maid for my elderly parents… I found Sam particularly helpful and patient in offering me advice, and explaining the process in Singapore…
    Tudor Aw · Google · on Sam Syahrul, EA personnel reg. no. R2095330
    • caring for a parent
  • …They assisted us with obtaining a work permit in both Singapore and Indonesia for our helper, who has been with our family for the past 5 years…
    Anggi Arysa · Google · on Sam Syahrul, EA personnel reg. no. R2095330
    • relocation
  • We needed a helper after our first child was born, and We Are Caring made the process simple and smooth!…
    Erin O'Connor · Google · on Edmund Sim, EA personnel reg. no. R23112786
    • transfer
    • new baby
  • Very grateful to Mallory Lucia for her professional service when handling matters to do with our helper. Highly recommended!
    Nicholas Lua · Google · on Mallory Lucia, EA personnel reg. no. R22107712
  • Sam was of real help to us and I cannot thank him enough. He has been supportive all the way till our new helper reached our home.
    Yovanee Appadoo · Google · on Sam Syahrul, EA personnel reg. no. R2095330
  • I've had a great experience with WeAreCaring hiring my helper. Quality of helpers might vary but I appreciate the ease of contacting them and arranging interviews without a middle person. Of course that adds some level of responsibility on my end but I prefer that flexibility and control.

    When it came time for the paper work, it was all handled promptly with most processes digital and I had no issues.

    Price wise they are competitive and happy to support a more ethical business.

    Raymond D · Google
  • Arfah was brilliant in supporting me in my dual roles as an employer to transfer my current helper and hiring a new helper. The timeline for both transfer of existing helper and hiring a new one synchronized very well! She is familiar with the processes and workflow and as such, was able to provide timely and expertise advice in my unique context! I also spoke to other staff members from this agency and they have always risen to the occasion to help! A very good company to consider when you want to hire a helper.
    Irene Lee · Google
    • transfer
  • Fantastic team at We Are Caring. The whole helper hiring process took me 4 days to complete and included: 1)choosing a few profiles on their app 2) interviews 3) reference checks 4) paperwork submission and 5) MOM approval. Amazing! Excellent communication and super easy process. I would highly recommend this agency if you'd like help in locating and hiring a helper in Singapore.
    Tally P · Google
  • I am extending my sincere appreciation for the outstanding service that We Are Caring, as a team, provided. I am especially grateful to Arfah Mustaffa who was working very closely with me together with her dedicated team to get a replacement helper which was urgently required by our family. They were very efficient and were very professional in providing their services and getting things done. Please accept my sincere appreciation for all your dedication and hard work. My family and I wish We Are Caring all the very best in their future endeavours.
    Fatimah Khan · Google
  • Relocated from HK to Sg and brought my helper along. Staff from We are caring guided us through the whole process. I’d highly recommend them.
    powey leong · Google
    • relocation
  • We hired our helper seven years ago through we are caring and it's been a very good fit. During this time I have turned to them several times for help with admin related questions and they have always been very reactive and helpful. Moreover, the agency has really good ethics towards the helpers they work with. I would highly recommend hiring through them!
    Pauline Howard · Google
  • We hired our helper in Apr through We Are Caring and the whole process was a breeze. The app is easy to use, it provides enough info for us to decide who we’d like to interview. The staff were highly professional, responsive and efficient. Our helper also said the same and she was also very happy about the service. Highly recommended if you’re looking to hire a helper.
    Ally Wang · Google
    • transfer
  • Very positive experience and happy outcome. The follow up service in particular and support with paperwork/home leave etc have been helpful. I hope I don't need to find another helper but if I did, I'd return to We Are Caring.
    Elaine Watson · Google
    • transfer
  • Had a fantastic experience hiring our FDW through WeAreCaring! The process was incredibly straightforward – we had full control over interviews to find our perfect match, and then the agency handled all the contract and paperwork seamlessly. Highly recommend!
    B P · Google
  • Great service, friendly, and take care of everything for you! Also very responsive and helpful with all questions and updates.

    Sam was excellent and the process for hiring our helper was smooth. App could be improved but works as needed. Importantly, no salary deductions for the FDW

    Kaj Peltonen · Google · on Sam Syahrul, EA personnel reg. no. R2095330
    • hiring from abroad
  • The team has been brilliant. Fion has listened to our needs and Sam helped us seamlessly to bring the helper into Singapore. I would highly recommend We Are Caring!

    When I was in the office on a Sunday, I saw helpers who wanted to apply through them for transfer services, it means they are trustworthy! They are fair, ethical and good to the helpers.

    Jason Liew · Google · on Fion Mak, EA personnel reg. no. R22106883 · on Sam Syahrul, EA personnel reg. no. R2095330
    • transfer
    • hiring from abroad
  • I had forgotten to stop Giro payments to my helper when she returned to Indonesia. As a result, payments continued. Sam was quick to help me yesterday after I shared my predicament with him. He was really patient & understanding.Thank you,Sam.
    Kaur Harjinder · Google · on Sam Syahrul, EA personnel reg. no. R2095330
  • Thank you Edmund for handling my unique situation and worked closely with MOM on exception approval. Edmund dealt with a lot of patience and empathy in handling this very stressful situation. Highly recommend we are caring for this hire as it is my second time using them and they have never failed me in getting a good helper!
    Khoo Kar Tiong · Google · on Edmund Sim, EA personnel reg. no. R23112786
    • transfer
  • We had an excellent experience with "We are Caring" while hiring a helper from the Philippines. They took care of all the paperwork and check-ups, making the entire process seamless. I didn’t have to worry about any planning or organization, which was a huge help. Their support was greatly appreciated!
    Andrea Greiff · Google
    • hiring from abroad
  • We engaged We Are Caring as their hiring process is ethical and fees are transparent. Their app is also easy to use with instant access to helpers profiles and messaging function. We were assigned to Sam who was excellent in handling the hiring of our helper! Thank you to Sam and the team for being highly efficient, organised and professional. We recommend We Are Caring and would not hesitate to use their platform again.
    Rabiatul Kamit · Google · on Sam Syahrul, EA personnel reg. no. R2095330
  • Huge thanks to Sam Syahrul for his fantastic service. Sam was prompt, communicates excellently and expedited the process for us. He made the process seamless and efficient. Highly recommend Sam from We Are Caring! Thanks so much Sam, appreciate you very much.
    Pei Yi Ng · Google · on Sam Syahrul, EA personnel reg. no. R2095330
    • hiring from abroad
  • I am extremely pleased by the service received from we are caring. They are very professional and very responsive. It was a pleasure working with them. It is an ethical agency and this is the reason why we did employ them at first.
    Katy Fournier · Google
  • Sam (from We Are Caring) was an absolute delight to work with. For 1st time hirers, I couldn't have asked for a better support. Very responsive and always had the appropriate details to ensure I'm not missing any key dates, forms or details. Thank you, Sam!
    Syed Hasan · Google · on Sam Syahrul, EA personnel reg. no. R2095330
  • My experience with Wearecaring has been fantastic, it's fuss free, easy and they take care of everything for me. In addition, Sam who helped me on my recent Filipino helper deployment has been amazing. He goes way above and beyond the working hours and even on New Years' eve (almost midnight) responded to me just to ensure my helper arrived safely. Thumbs up and I have been raving about Sam's amazing support to my family. Thank you!
    janelle koh · Google · on Sam Syahrul, EA personnel reg. no. R2095330
    • hiring from abroad
  • Excellent service! Sam, David and the team have been wonderful and helpful. Thank you!
    Lior Gefen Livne · Google · on Sam Syahrul, EA personnel reg. no. R2095330 · on David Bensadon, EA personnel reg. no. R1552212
  • I have good helper from this agency. The helper exceeded our expectations and so far, it been going good. Thou one item during the paperworks with WAC had to been repeated, everything else been smooth. Thanks.
    Kien Yew Chow · Google
  • We’ve had a fantastic experience with wearecaring in our recent search for a helper. Sam Syahrul was extremely responsive and helpful, and we can’t imagine a better agent to work with in this process of finding the right helper. He also helped facilitate our previous helper’s transfer to a new employer. All-in, our best experience with an agency that looks out for our interests as an employer, but that is also ethical in how they work with the helpers and makes sure that their interests are also taken care of.
    Tse Wei Kok · Google · on Sam Syahrul, EA personnel reg. no. R2095330
    • transfer
  • Gave us very good service and very friendly. Ling Yan is very helpful.
    TEO CHER CHAI · Google · on Ling Yan Lee, EA personnel reg. no. R2094708

What helpers say

  • …they the one who assist me and gave full support until I found a new family,they are kept checking if I am okay!…
    Joy H. · helper · Google
  • …they even called me to ask for the feedback of my employment after few months of being employed…
    Arlene E. · helper · Google
  • …Ngarahin banget, jelas, sabar, dan gak ada potongan sama sekali…

    Very guiding, clear, patient, and no deductions at all. (translated from Indonesian)

    Layla · helper · Google
  • This agency is recommended to me by my friends.And i can guarantee and recommend also this agency some of my friends. We are caring agency is really good agency here in singapore, their staff is very accommodating and in terms of processing of documents they work so fast as they can. The we are caring mobile app is very convenient and very helpful to find employer so fast. What i like to this agency is they followed up the applicants after 1 or 2 months of employment.
    Ma. O. · helper · Google
  • This app very helpful to find a new job I have found a very good new employer here, I'm happy and greatful for their service. This app very recommended. Thank you "we are Caring". 😊
    Wee W. · helper · Google
  • Good Day!

    I am thankful you found a good employer for me. As of today, I can say that I am comfortable with the family I'm working. They are nice to me. I feel that my employer like my service to them. I hope, they will not change on how they are to me now until I finish my contract with them. Thank you.

    Jessica C. · helper · Google
  • The service is excellent.its really they are caring to their applicants
    Margaret M. · helper · Google
  • I am anula here i m very proud of we Are caring agency .and am very grateful for the service they have given me. I would definitely recommend we Are caring ajency as the easiest place to find a new employer. I would like to thanksful staff of the we Are caring ajency for helping me find a good job.🙏
    Anu B. · helper · Google
  • I’m so grateful having Agency We are caring they help me a lot and have a good employer . Thank you so much for helping me. God bless you always .
    marites B. · helper · Google
    • transfer
  • I joined this family of 12 in February. Since then.they treated me like a family member. My main responsibility are:marketing. Cleaning the house..cooking and looking after the child. I have full automy and freedom on what to buy and what to cook.for dinner everyday.i have my own room with a nearby toilet.they even bought a TV.for my room. My employer are very kind......thank you for the. We are caring agency...more more more power 💪🏽❤️ we are caring agency is the best thank you thank you
    Jocelyn O. · helper · Google
    • transfer
  • They’re doing really good service in any aspect. Easy to reach out/contact if needs them help. We are caring is the best !
    Wilma C. · helper · Google
  • To all we are caring team I fine a new family treat me good thank you so much appreciated highly recommended
    Jess G. · helper · Google
  • This agency is verry easy to find you a job I recomended to all employer and helper to choose this We are Caring Pte Ltd agency i give 5 stars to verry fast respond ❤️❤️
    Charemy C. · helper · Google
  • They are very approachable & nice to talk & most staffs are attentive regarding my concerns. They really care for us. More Power to we are caring
    Julieann C. · helper · Google
  • Very helpful people working very patience and friendly...they do their best for you're application and also for your documents...their amazing 👏 🤩
    Noemi H. · helper · Google

How we show reviews

  • Headline figure: the rating and count come from all our Google reviews.
  • Selection: the reviews on this page are a selection, clearly labelled as such.
  • No editing: reviews are quoted as written; cuts are marked and never change the meaning.
  • Removal on request: if you wrote a review and want it removed from this page, email support@wearecaring.com.

FAQ

Are these real reviews?

Yes. Every review on this page comes from our Google Business Profile or Facebook page, and is quoted as its author wrote it, with their name as it appears there.

Do you hide negative reviews?

This page shows a selection, and says so. Every Google review, including critical ones, stays on our Google Business Profile, where we answer them publicly.

Can I remove my review from your website?

Yes. Email support@wearecaring.com and we remove it from this page.

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